Terminate
Friday, March 31st, 2006I walked up to the front office a few minutes ago to pick up a fax I was expecting (and alas, wasn’t there).
However, one of our front office ladies motioned to me to come over to her. She was on the phone with our T1 provider (who used to be our DSL provider until we upgraded), and she put the phone down and said:
“They cannot cancel our DSL service without your permission since your name is on the account”
So I pick up the phone, say “This is Caleb” and talk to Becca, who tells me she needs my permission to cancel the service.
I say: “okay, you have my permission”
And she says: “Great, we’ll get it started”.
This is funny that they had this extra layer of security, and yet I never had to prove who I was. Just saying I was Caleb was enough to prove I was, apparently.